Return Policy

Updated May 31, 2024

1. Introduction

At BleuMuriel, we strive to ensure that our customers are satisfied with their purchases. Please review our return policy below.

2. Non-Returnable Items

Due to the nature of our products, we do not accept returns or exchanges on the following items:

  • Opened or used beauty products
  • Personalized or custom-made items
  • Gift cards

3. Defective or Damaged Items

If you receive a defective or damaged item, please contact us within 2 days of receipt with your order number and a description of the issue. We will provide instructions for returning the defective or damaged item.

4. Refunds

Refunds will be processed within 3 days after we receive and inspect the returned item. Refunds will be issued to the original payment method.

5. Contact Us

If you have any questions about our return policy, please contact us at:

BleuMuriel
J.K. Bimpeh Street, Adiembra, Kumasi.
Call or WhatsApp: 0552862414
Email: shine@bleumuriel.com